Pre-Order

Pre-Order

What is a Pre-Order?

A Pre-Order allows customers to reserve products that are not currently in stock or available for immediate shipping. This service is ideal for securing high-demand items or new releases that may sell out quickly. By placing a Pre-Order, you ensure that the product is reserved for you once it becomes available, without the risk of missing out.

How Does Pre-Ordering Work?

1. Browse and Select: When browsing our website, you may come across products labeled as “Pre-Order.” These items are not yet available for immediate delivery but can be reserved by placing an order in advance.
2. Watermarked Products: Pre-Order products on our website will be watermarked with the word “Pre-Order” at the bottom of the product image. This watermark ensures clarity, indicating that the product is available for reservation but not for immediate purchase or delivery.
3. Payment: During the checkout process, you may be required to either pay the full amount upfront or make a deposit payment, typically 50% of the total product price. The deposit guarantees your reservation, while the remaining balance is due before the product is shipped.
4. Estimated Delivery Time: Each Pre-Order product will have an estimated delivery time listed. On average, Pre-Orders take 4-6 weeks to arrive. Please note that this timeframe is an estimate and may vary depending on factors such as manufacturing delays or shipping logistics.
5. Updates: We will keep you informed about the status of your Pre-Order via email. If there are any significant changes to the expected delivery date, you will be notified promptly.

Why Choose Pre-Order?

Pre-Ordering offers several advantages:

• Guaranteed Availability: Secure your purchase in advance, especially for products with limited availability or high demand.
• Priority Fulfillment: Pre-Orders are typically fulfilled on a first-come, first-served basis, giving you priority over those who wait for general availability.
• Peace of Mind: Lock in your purchase price and avoid potential price increases or stock shortages.

Payment Options for Pre-Orders

1. Full Payment: Some Pre-Orders require full payment at the time of ordering. This ensures that your product is reserved and guarantees that there will be no additional charges when the product becomes available.
2. Deposit Payment: For select products, Da Dat may offer the option to place a Pre-Order with a 50% deposit. The remaining balance will need to be paid before the product is shipped. You will receive a notification when it’s time to complete the payment.

Cancellation and Refund Policy

1. Cancellation: You can cancel your Pre-Order within 2 days of placing the order, provided the item has not already shipped. After 2 days, cancellations may not be possible, but you may still be eligible for a refund depending on the circumstances. Please review the specific product terms or contact our support team for details.
2. Refunds: Deposits are generally non-refundable after the 2-day cancellation window. If Da Dat is unable to fulfill your Pre-Order due to product unavailability or unforeseen circumstances, we will notify you and issue a full refund of any payments made.

Important Considerations

• Estimated Delivery Times: Please be aware that delivery times are estimates and may be subject to change. We will do our best to keep you informed of any delays.
• Order Adjustments: If you wish to make changes to your Pre-Order (such as updating shipping information), please contact our customer service team as soon as possible.
• Communication: Ensure that your contact information is up-to-date so you can receive important updates regarding your Pre-Order.

Contact Us

If you have any questions or concerns about your Pre-Order, please don’t hesitate to reach out to our customer support team at support@dadat.bz. We’re here to help and ensure your Pre-Order experience is smooth and satisfactory.